Libaas-e-Khaani
Wear the Art of Tradition
🌸
Khaani Assistant
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Help Centre
Frequently Asked Questions
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Orders
How do I place an order?
Browse our collections, select your size and colour, and click Add to Cart. When ready, click the cart icon and proceed to checkout. Fill in your details and confirm — we'll WhatsApp you a confirmation.
What payment methods do you accept?
We currently accept Cash on Delivery (COD) only. You pay when your parcel arrives.
Can I modify or cancel my order?
Contact us via WhatsApp within 2 hours of placing the order. After that, the order may already be in packing.
How do I track my order?
Once shipped, you will receive a tracking number via WhatsApp. You can also check your status on the Track Order page.
Shipping
How long does delivery take?
3–5 business days across Pakistan. Remote areas may take 1–2 extra days.
What is the shipping cost?
Flat rate of 262145200. Orders above 2621453,000 qualify for free shipping.
Do you ship internationally?
We currently ship within Pakistan only. International shipping is coming soon.
Products
Are the colours accurate in photos?
We try our best to represent colours accurately. Slight variations can occur due to screen settings and lighting during photography.
What fabrics do you use?
We use premium Pakistani fabrics including Lawn, Khaddar, Karandi, Chiffon, and Silk blends. Each product listing specifies the fabric.
How do I find my size?
Check our Size Guide page for detailed measurement charts.
Returns
What is your return policy?
Items can be returned within 7 days of delivery if unused and in original condition. See our Returns Policy for full details.
How long does a refund take?
We offer store credit or exchange. Processing takes 3 business days after we receive and inspect your returned item.